Water Country People & Organization Intern

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are currently looking for a:

Roles & Responsibilities:

The People & Organization (P&O) Intern is responsible for a variety of tasks that support the daily operations of the HR department.

If you desire the professional opportunity to develop leadership skills, to help lead a team and do it in the most exciting place possible, this is a great opportunity! This position offers students the chance to spend their summer in a fun, demanding, and rewarding environment.

Roles & Responsibilities:

• Welcome team members and guests with a smile and positive attitude!
• Professionally and legally represent Water Country to ensure continued compliance with all federal, state, and local employment laws
• Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and conducting new hire orientations
• Coordinate and execute team member recognition programs, including creation of a robust events schedule
• Lead and complete special projects to improve processes related to HR
• Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes
• Collaborate with leadership and the department heads keeping open channels of communication between departments
• Prepare orientation packets for new employees
• Oversee uniform receipt and distribution to all employees
• Assist with processing HR paperwork, employee transactions, and terminations
• Handle employment-related inquiries from applicants, employees, and supervisors
• Assist with data entry into HRIS and Learning systems
• Review and track compliance with work permits for minors
• Assist employees with Workday navigation and password resets
• Assist with copying, filing and various other administrative duties
• Assist with timekeeping for assigned departments
• All other duties assigned by leadership

J1 International Student Responsibilities:

For certain Palace locations, this position will assist P&O leadership with day-to-day management of the summer international exchange program. Duties may include:

• Assist J1 International Students with questions, housing payments, paperwork processing, etc.
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Conduct housing/rooming inspections and work with students to maintain the condition of housing units
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have

Education & Work Experience:

• Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering or related field of study
• Minimum of 1-year of related work experience in HR or Hospitality highly desired.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with NH Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to portray a positive, professional attitude
• Ability to maintain confidentiality and protect sensitive employee data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Knowledge of Canva, a plus
• Ability to use office technology and equipment, such as PC, software, and copier
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

• This role will be primarily based in an office setting with some interaction with other outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits:

Working at Water Country is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Water Country employee, you can be the smiling face that makes a great first impression for incoming guests, a lifeguard who soaks up the sun while keeping guests safe, or a maintenance technician that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Water Country and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Water Country. Apply today!