Water Country Business Process Intern

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are currently looking for a:

Roles & Responsibilities:

The Business Process Intern will have primary day-to-day responsibilities within the various finance, P&O, and Guest Services aspects of the park. Tasks will encompass but not be limited to financial reporting, clerical duties, data entry, refunds, special projects, and other activities. The ideal candidate will have superior social, communication, and organizational skills.

This role is best suited for a candidate who has an interest in the Accounting & Finance profession, and who desires to obtain valuable work experience to supplement their college education. The position will primarily be office-based, however there is a site walkthrough that is required before and after operating hours. The position will also be guest-facing as it relates to providing service for ReadyCredit kiosks.

Roles & Responsibilities:

• Lead special projects that will drive business results and/or improve processes
• Shadow Director of Finance to gain valuable exposure to a variety of accounting and business-related activities
• Assist in developing reports and other documents for Park leadership
• Review and process all refund requests in a timely manner
• Post daily revenue journal entries
• Assist with accounts payable/receivable transactions as needed
• Conduct audits of various financial information
• Perform administrative duties and data-entry and filing as needed
• Conduct physical inventories of office supplies, uniforms, and other inventorial items across the park, as needed
• Ensure all guest self-service kiosks areas are clean, stocked, signed, and are ready for daily operation
• Work alongside the P&O and Marketing interns to propose and implement process improvements for all business functions as well as improving Team Member engagement
• All other duties assigned by leadership

Education and Experience:

• High School Diploma or equivalent
• Must be currently enrolled (or recently graduated) in a bachelor’s or master’s degree program, with a concentration in Accounting, Finance, Economics, or Business Management
• Previous related work or internship experience is a plus

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with NH Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to meet time-sensitive deadlines with accuracy and urgency
• Previous experience in AR/AP, Point of Sale (POS), and/or revenue recognition preferred
• Ability to use office technology and equipment, such as PC, software, and copier
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Knowledge of Google Sheets or Smart Sheet, a plus
• Knowledge of Canva, a plus
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

• This role will be primarily based in an office setting, with some interaction with other indoor or outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits:

Working at Water Country is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Water Country employee, you can be the smiling face that makes a great first impression for incoming guests, a lifeguard who soaks up the sun while keeping guests safe, or a maintenance technician that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Water Country and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Water Country. Apply today!