Wedding Sales Manager - Year Round

Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Wedding Sales Manager / is a combined position selling and coordinating Weddings for Winter Park Resort. This position is the liaison between Winter Park Resort and the contracted group; coordinating lodging, food and beverage, meeting space, lift tickets, activities, etc, and communicating group details to the appropriate resort departments, in a manner that enhances the overall Winter Park Resort experience that the group will have. This is an extension of the sales team and the wedding manager is expected to uphold contracted business and to upsell groups into additional available group products.

The Wedding Sales Manager will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

ESSENTIAL DUTIES:

• Identify qualified Wedding prospects; initiate, develop, expand relationships in the wedding segment. Convert prospective clientele into committed Winter Park customers through in-office visits, property tours, and proactive communication.
• Present, negotiate and successfully sell lodging, food and beverage, and resort services products/programs to Wedding groups.
• Conduct professional property and on-mountain site inspections for prospective clients as well as contracted group leaders
• Send introductory letters/calls to all confirmed groups assigned.
• Return calls/inquiries from clients within 24 hours
• Process signed group contracts and deposits and all payments
• Quality-check group bookings in Delphi from sales and ensure Delphi accuracy while under group services.
• Facilitates and coordinates all timing/schedules for groups including lift orders, rooming lists, banquet, F&B, transportation, welcome bags, registration, etc.
• Create BEO’s, MEO’s, Rooming lists, Invoices, Floor Plans, etc.
• Communicates all group needs effectively and timely to all departments involved
• Responsible for all group accounting associated with assigned groups. Ensure proper payment distribution of all funds collected associated with the assigned group.
• Pro-actively keep groups on time with set schedules defined in their contract and BEO
• Effectively communicate with all departments any group requests, needs including: Sales, Food & Beverage, Front Desk, reservations, Housekeeping, Rentals, Group ticketing, facilities, grounds, lift ops and any additional internal or external partners to ensure the success of the group.
• Update all booking forms necessary to complete group requests and fulfill orders, including rooming list forms, lift order forms, etc.
• Assist with off-site wedding groups for lodging needs.
• Assist with development and maintenance of Winter Park Weddings website if needed.
• Attend weekly sales meeting, weekly BEO meetings
• Bi-weekly one on one with Director of Sales
• Have a thorough knowledge and understanding of all Winter Park products.
• Proficient and accurate utilization of sales/catering account management system (Delphi) and SMS reservations systems, Microsoft office products.
• Exhibits initiative, responsibility, and accountability.
• Onsite Coordination of all Wedding groups
• Liaison between group sales, Bride & Groom and F&B department on wedding coordination
• Attend industry events and conferences (Travel required)
• Assist with vendor relationship development

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

Education:

• Bachelor’s Degree preferred

Experience:

• Minimum 3-5 years’ experience in hospitality/wedding industry

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

• Working knowledge of Microsoft Office and basic computer functionality required
• Valid Colorado Driver’s License ad clean motor vehicle record
• Delphi/Salesforce & SMS experience or similar catering or Property Management system software knowledge is desired
• Strong Communication and Organizational Skills

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position will be required to work evenings, weekends and holidays.

Office Environment:

• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Intermediate or Advanced Skiing/Snowboarding skills preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts' total compensation package for employees. Other rewards may include many region-specific benefits.

Hourly pay range: $23 - $25