Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The Wedding and Banquet Sales Manager is responsible for driving group business from the wedding, corporate, and social markets, maximizing revenue opportunities across lodging, events, banquets, and mountain activities. This role requires a strategic and dynamic approach to selling, with a focus on building strong client relationships and delivering exceptional service. Flexibility to work weekends, holidays, and evenings as required to meet business demands is essential.

Salaried:

The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC’s salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base salary range: $75,000 - $95,000 per year

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 21 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Event Sales: Proactively sell Palisades Tahoe to wedding, social, and corporate groups by delivering compelling presentations and building strong client relationships
• Marketing and Lead Generation: Manage marketing materials, business listings, social media posts, blog content, and other assets to effectively generate leads and attract potential clients.
• Strategic Planning: Develop and manage a comprehensive strategic plan with detailed action items, timelines, and measurable goals to drive sales and marketing efforts through to completion.
• Partnership Development: Build and maintain strong partnerships with third-party vendors, wedding planners, and Destination Management Companies (DMCs) to generate referral business and enhance sales opportunities.
• CRM Utilization: Maximize the use of the Amadeus/Salesforce CRM system to track leads, manage client relationships, and close business. Utilize CRM features to seamlessly transition definite bookings to the Venue Planning team.
• Sales Goals: Consistently meet or exceed sales targets as set by the Director of Sales, demonstrating a strong commitment to achieving revenue goals.
• Interdepartmental Collaboration: Actively collaborate with Food and Beverage, Conference Planning, Front Desk, Reservations, Revenue Management, Housekeeping, and the Lodging General Manager to deliver exceptional service and results for clients.
• Market Awareness: Stay attuned to current market trends and competitor activities. Work closely with planning and banquet teams to develop innovative offerings that differentiate Palisades Tahoe in the marketplace.
• Client Engagement: Conduct regular client site tours to showcase various venue options, engage potential clients, and close sales effectively.
• Lead Response: Respond promptly to all incoming leads within 24 hours to ensure excellent customer service and timely communication.
• Proposal Writing: Craft engaging and persuasive proposals that capture the attention of potential clients and clearly convey the value of Palisades Tahoe’s offerings.
• Contract Management: Handle contract writing and negotiations with a focus on securing favorable terms and ensuring mutual satisfaction.
• Time Management: Efficiently balance time between outbound sales calls, sales trips, site tours, proposal development, contract negotiations, and client networking activities to maximize productivity.
• Competitive Analysis: Regularly review and analyze competitor offerings and industry standards to stay competitive and continuously improve Palisades Tahoe’s sales strategies.

Competencies and Job Requirements:

• Communication Skills: Demonstrate strong verbal and written communication abilities, effectively engaging with all levels of the organization, from management to employees and customers. Capable of delivering clear and compelling presentations to diverse audiences.
• Organizational Skills: Exhibit excellent organizational and problem-solving skills, with a strong ability to prioritize tasks, manage time effectively, and allocate resources efficiently. Proactively anticipate needs and focus on high-priority tasks to ensure smooth operations and exceptional outcomes.
• Reasoning and Decision-Making: Possess strong reasoning abilities to make independent judgments that significantly impact the organization. Skillfully solve practical problems and navigate situations with various concrete variables, especially in contexts with limited standardization.
• Interpersonal Skills: Display a high level of interpersonal skills to manage sensitive and confidential situations and documentation with discretion and professionalism.
• Technical Proficiency: Maintain a working knowledge of computers, including proficiency in MS Office applications (Word, Excel, Outlook, Access), to support effective communication and organizational processes.

Education and Experience:

4 year College Degree

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 100% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 25lbs. Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Describe equipment used in job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.