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Thousand Pines Hospitality Assistant Manager

Trademark Camping
On-site
Crestline California United States

Job Description


Hospitality Assistant Manager


Wage: Hourly


Department:  Hospitality Department


Status: Fulltime


Reports To:Hospitality Manager                                                     


Date:  9/24/2024




Overview:  The Hospitality Assistant Manager supports the Hospitality Manager in leading staff in providing an excellent experience for guests and staff. The Hospitality Assistant Manager assists in the management of all resources, materials, and personnel involved in the functions and duties of the Hospitality Department.




Essential Functions



  1. Manage the guest experience and needs while onsite

  2. Anticipate and respond to needs and requests of guest and staff

  3. Assist Hospitality Manager in overseeing turnovers

  4. Manage and schedule staff in the absence of Hospitality Manager

  5. Assist manager in maintaining accommodations (all meeting rooms and cabins)

  6. Oversee inventory and supply ordering




Additional Functions



  1. Inspect facilities after groups depart to track and report damages

  2. Overseeing camp shut-down and lock-up procedures

  3. Assist in training staff on procedures related to the job

  4. Other duties as assigned 




Major Competency Areas



  1. Excellent leadership, communication, and organizational skills

  2. Excellent time-management skills and ability to prioritize tasks

  3. Ability to accept supervision and to manage staff

  4. Ability to maintain and demonstrate an excellent work ethic with staff and guest

  5. Excellent, positive attitude, even in stressful circumstances




Qualifications



  1.         Associate Degree or equivalent work experience

  2.         Valid driver’s license, current SB County food handler card, First Aid/CPR certification

  3.         Must be available during the week and on weekends. Schedule may vary 

  4.         Must have reliable transportation 

  5.         Agreement with Thousand Pines doctrinal statement and compliance with


        employee handbook




Physical Demands



  1. Must be able to lift 50 pounds

  2. Ability to work in all types of inclement weather

  3. Abilities sufficient to carry out the essential functions of the job


Physical abilities to do the following:


Carrying a cleaning supply kit into each cabin


Carrying a vacuum into each cabin


Cleaning toilets


Vacuuming


Sweeping


Mopping


Restocking dispensers in bathrooms and meeting spaces


Doing laundry: washing, drying, folding, and making linen packets


Wiping down bunk beds (upper and lower, may involve climbing ladders)


Lifting mattresses to sweep and remove any trash


Cleaning sinks and mirrors


Cleaning tubs and showers


Clean out drains


Dusting and de-webbing (spiders and cobwebs)


Wiping down walls and doors


Removing trash from rooms (sometimes heavy)


Relining trashcans outside and inside rooms 


Picking up trash inside and outside on grounds


Moving furniture to clean underneath  (occasionally) 


Stacking and set up chairs in meeting rooms


Moving and set up 8 ft. tables in meeting rooms


Transporting food items, coffee urns, water coolers, and food trays,


from kitchen to meeting rooms


Locking and unlocking meeting rooms doors and cabin doors


Removing soiled linens from beds


Making beds


Stocking vending machines


Stocking supplies in storage (requires lifting and carrying boxes) 




These activities may involve:




Standing              Pulling


Kneeling              Carrying


Bending               Twisting 


Lifting                   Turning


Crouching            Walking


Reaching              Pushing




 TM Camping Statement of Faith




The Statement Of Faith outlines the beliefs of TM Camping . All beliefs are listed and founded in God's Word, the Bible. 




Preamble




 TM Camping , in accordance with the historic Baptist tradition, hold to Believers Baptism by Immersion, Liberty of Conscience, the Separation of Church and state, and the Priesthood of the Believer. We also affirm the following distinctive which need emphasis at the present time:




I.  THE AUTHORITY OF SCRIPTURE




The Bible is the inspired, authoritative and infallible Word of God and is our sole rule of faith and practice. It is the standard by which all human conduct and creeds should be tried.




II.  THE TRINITY




There is only one true and living God who is manifested in three eternal and coequal person; Father, Son and Holy Spirit.  God possesses holiness, omnipotence, omniscience, omnipresence, love, mercy, and all other perfections.  All humankind owed to Him supreme faith and obedience.




III.  HUMANKIND




Humankind has been created in the image of God but through Adam’s fall is now sinful, lost and condemned. By deliberate choice all participate in sin which is open rebellion to God’s law. Notwithstanding the fall, all human life through creation has value and dignity.




IV.  JUSTIFICATION BY FAITH




Human beings can be forgiven of sin and justified solely through the redeeming work of Jesus Christ who died for sinners and rose again from the dead.  Only by repentance from sin and faith in Jesus Christ the Lord can acceptance with God be attained.




V.  REGENERATION




Regeneration is the work of the Holy Spirit by which the believer receives a new nature from God. Christian growth or sanctification is the continuation of the new life principle which begins in the new birth.




VI.  THE CHURCH




The church in its widest sense includes all believers of all ages. The church is manifested visibly in the local body of baptized believers who covenant together to worship, observe the ordinances, and evangelize.




VII.  HUMAN DESTINY




Jesus Christ will eventually return visibly at which time He will raise the dead and judge all people. Believers will enjoy an eternal state of blessedness in heaven while unbelievers will experience eternal separation from God in hell.




VIII.  EVANGELISM AND SOCIAL CONCERN




The church has been called to preach the gospel so that individual people can receive salvation. Also the church is to become involved in the improvement of society by advocating biblical principles which militate against poverty, racism, violence, and all forms of injustice against humankind.




IX.  HUMAN SEXUALITY




God’s design is that man and woman either be joined together in a perpetual monogamous relationship or live in a single state. Extra-marital sex, adultery and homosexuality are inconsistent with biblical teaching.




Faith History 




At TM Camping we desire to have a distinctly Christian atmosphere and influence. Though campers and attendees come from many Christian and non-Christian backgrounds, all are included in chapel services, prayer, devotions, etc. Ministry team members participate in leading campers, attendees and other staff in these and other Christian activities. In addition, no matter where one works, all staff are expected to live exemplary Christian lives before campers and staff alike. 




In applying for a ministry staff or management position, you are subscribing to a high moral, ethical and spiritual life style and give assurance that you will try to lead campers and staff, in both word and deed, to practical, real faith for themselves. Therefore, to help us better understand your beliefs and Christian experience, please answer the following questions in your own words.  




Applicant Statement 




 I certify that all information provided in order to apply for and secure work with the employer is true, complete and correct. 




I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (i) cancel further consideration of this application, or (ii) immediately discharge me from  TM Camping's service, whenever it is discovered. 




I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering, and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me. 




I understand that the employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law. 




It is my understanding that  TM Camping is an at-will employer and by understanding this is has been explained to me that if I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by myself and the Camp’s Executive Director. 




I also understand that if I am hired, I will be required to provide proof of identity and legal authority to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard. I agree to a background check, fingerprinting and on-going drug testing.  




Thank you for applying to be a part of the TM Camping Ministry Team!




The work done here influences eternity! We are excited about how God is using our ministry to impact people and other ministries throughout the world. If you are hired, we hope that as you get to know us and experience God’s work here, you will love this ministry as much as we do! 




We seek to be a group of people who care for our guests and work as a team. It is our desire that every employee and their entire family feel part of the ministry team here at TM Camping . It is important that all employees share the mission and values of TM Camping . We hope that all our employees adopt and advance them as their own. 




Specifically, TM Camping's mission is the following: 




 TM Camping exists to help people see, know and experience God.” 




Our values are: 




Integrity 




“Integrity is doing the right thing even when nobody is watching.” 




Safety 




We will seek to protect the safety of our guests and staff. 




Attitude 




“Character is realized not so much in words as in attitude and in actions.” 




Saying “YES!” 




We will seek to say “yes” to our guests whenever possible. 




Excellence (Exceeding our guests expectations) 




“Every job is a self-portrait of the person who did it. Autograph your work with excellence.” 




Teamwork 




“Together we can accomplish the extraordinary.” 




Initiative/Follow Through 




“What can I do to make it better?” 




Out-of-the-box Thinking 




“Can it be done better, more creatively, less expensively?” 




Fun 




“The most wasted of all days is one without laughter”- E.E. Cummings 




Sincerely, 




Stephen Garcia




Executive Director