Talent & Culture Manager (HR Generalist)

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Join our team as Manager, Home Office Talent & Culture (HR – Corporate) and become one of the authors of our story. As part of the Auberge family, you will be responsible for supporting the overall Talent & Culture (HR) function at the home office level and provide guidance and training to property level resources. You will partner with the Sr. Director, T&C, and work closely with the home office T&C team to drive talent and culture initiatives, be the culture steward, and ensure a commitment to training and standards of excellence. This role will focus approximately 75% of its overall time for technical, functional, and training support.

This role is based out of our Bethesda, MD Home Office where we offer a hybrid schedule.

Key Responsibilities

• 30% - Systems administration support and training (HR/Payroll, Benefits Administration, Compensation, Talent Acquisition and Compliance)

  • Principle support for Ceridian Dayforce HRIS for sub-set of US properties

  • Assisting with support for 401k and benefits vendors

  • Maintain process manuals

  • Assist in ensuring ERISA compliance

  • Monitor and audit system functionality including file transmissions

  • Reconfiguring systems as needed

• 20% - Assist in standardizing policies and procedures

  • Draft and maintain new Talent & Culture policies and procedures where needed

  • Draft and maintain training materials (and provide training) for property level support pertaining to Talent & Culture

  • Creation and implementation of the property T&C Hub resources center

• 15% - Administration, reporting and analytics

  • Turnover

  • Manage the annual compensation survey cycles and reporting for the US and CALA HICS survey

  • Support property resources with compensation data requests and manage the compensation policies and process including data collections.

• 10% - Provide support to properties

  • Field property queries on compensation, systems, policies and procedures

  • Assist with best practices and process improvement

  • Act as a subject matter expert

• 10% - Function as Task Force where needed for Talent & Culture assignments

  • Provide virtual and/or on-site support during T&C leadership transitions

  • Support property new openings and transitions

• 10% - Serve as home office culture liaison and provide general Talent & Culture support

  • Oversee the onboarding and offboarding of team members including ensuring completion of compliance training

  • Manage the FMLA process

  • Answer day to day questions and requests

  • Assist in the planning of cultural events (holidays and celebrations)

• 5% - Learning and Development administrative support

  • Assisting with L&D initiatives including ongoing administration of compliance for L&D (harassment training, etc)

Required Qualifications

• Minimum 3 years’ experience as a manager of the people (HR) function, preferably in hospitality

• A detailed and up-to-date understanding of employment laws

• Strong computer skills (Google Suite preferred); ability to work with spreadsheets (Excel), develop and maintain documents, and develop presentations

• Strong written and verbal communication skills (English)

• Ability to facilitate meetings and deliver presentations/training to large groups

• Bachelor's degree in Human Resources, Business Administration, or equivalent experience

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills

• Ability to prioritize tasks

• Ability to act with integrity, professionalism, and confidentiality

Preferred Qualifications

• Prior experience with Ceridian Dayforce (HR/Payroll) or Alight (Benefits Administration)

• Spanish language skills (verbal/written)

• PHR or SPHR, SHRM-CP or SHRM-SCP highly desired

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.