Systems Analyst
Aspen Skiing Company
Full-time
On-site
Aspen Colorado United States
Company Description
Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs.
Job Description
Position Summary
The Mountain Applications Systems Analyst works with cross-functional teams to support and improve Aspen Skiing Company’s portfolio of Mountain-focused applications. They will work in partnership with the ASC business areas to provide functional and technical guidance on the application portfolio, including working with teams across the organization such as Product Sales & Services (ticket offices & call center sales), Ski & Snowboard Schools, Rental, Retail, and Food & Beverage. This position reports to the Director of Business Applications.
The budgeted salary range for this position is $75,382 to $105,534. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until January 6, 2025.
Essential Job Functions/Key Job Responsibilities
Work across Product Sales & Services, Rental-Retail, Ski & Snowboard School, Food & Beverage and IT to define and prioritize a backlog that continuously delivers measurable value towards business goals
Define requirements based on customer’s needs, market and technology trends
Take these requirements and write crisp, clear, and concise specifications for proposed features to support development
Work with engineering teams to estimate work, make smart tradeoffs, define milestones and deliver
Liaison between internal stakeholders and various application vendors for troubleshooting, ticket management, releases, and roadmaps
Configure and setup tables, facilitate day-to-day interaction with vendors and be responsible for developing and executing robust test plans
Ensure issues uncovered during the testing cycle are prioritized, communicated and resolved in a timely manner to ensure implementation timelines are met
Provide documentation and training for Help Desk staff, so that Help Desk staff may assist in supporting the solutions on an on-going basis
Develop and deliver ad hoc user queries and reports
Responsible for ongoing configuration, custom reporting, testing, integrations, and daily support company’s applications
Other duties as assigned
Qualifications
Education & Experience Requirements
Degree in Business Administration, Management, Information Technology or associated field required.
5+ years effectively managing multiple tasks and projects, with a demonstrated ability to identify and to communicate issues that may inhibit successful project completion
5+ years of hands-on requirements and design development in complex environments required
Knowledge, Skills & Abilities
Proficient knowledge in creating test plans, executing test plans and providing feedback to development teams for issue resolution
Proficient knowledge in RTPOne, ProCard, Toast, and Mashgin.
Proficient knowledge in working with various project methodology practices is required
Proficient knowledge in working with matrixed teams and vendor partners preferred
Proficient knowledge in working in the leisure, travel, tourism, ski resort, or hospitality industries preferred
Some knowledge in Food & Beverage, Rental-Retail, Product Sales & Services
Proficiency in synthesizes complex or diverse information; Uses intuition and experience to complement data; Designs workflows and procedures
Excellent complex problem solving and critical thinking skills
Excellent verbal and communication skills
Ability to balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback
Ability to maintain commitments; completes tasks on time or notifies appropriate person with an alternate plan
Ability to partner with cross-functional teams span business and technical sides of the organization
Additional Information
Work Environment and Physical Demands
Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
No adverse or hazardous conditions
Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs.
Job Description
Position Summary
The Mountain Applications Systems Analyst works with cross-functional teams to support and improve Aspen Skiing Company’s portfolio of Mountain-focused applications. They will work in partnership with the ASC business areas to provide functional and technical guidance on the application portfolio, including working with teams across the organization such as Product Sales & Services (ticket offices & call center sales), Ski & Snowboard Schools, Rental, Retail, and Food & Beverage. This position reports to the Director of Business Applications.
The budgeted salary range for this position is $75,382 to $105,534. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until January 6, 2025.
Essential Job Functions/Key Job Responsibilities
Work across Product Sales & Services, Rental-Retail, Ski & Snowboard School, Food & Beverage and IT to define and prioritize a backlog that continuously delivers measurable value towards business goals
Define requirements based on customer’s needs, market and technology trends
Take these requirements and write crisp, clear, and concise specifications for proposed features to support development
Work with engineering teams to estimate work, make smart tradeoffs, define milestones and deliver
Liaison between internal stakeholders and various application vendors for troubleshooting, ticket management, releases, and roadmaps
Configure and setup tables, facilitate day-to-day interaction with vendors and be responsible for developing and executing robust test plans
Ensure issues uncovered during the testing cycle are prioritized, communicated and resolved in a timely manner to ensure implementation timelines are met
Provide documentation and training for Help Desk staff, so that Help Desk staff may assist in supporting the solutions on an on-going basis
Develop and deliver ad hoc user queries and reports
Responsible for ongoing configuration, custom reporting, testing, integrations, and daily support company’s applications
Other duties as assigned
Qualifications
Education & Experience Requirements
Degree in Business Administration, Management, Information Technology or associated field required.
5+ years effectively managing multiple tasks and projects, with a demonstrated ability to identify and to communicate issues that may inhibit successful project completion
5+ years of hands-on requirements and design development in complex environments required
Knowledge, Skills & Abilities
Proficient knowledge in creating test plans, executing test plans and providing feedback to development teams for issue resolution
Proficient knowledge in RTPOne, ProCard, Toast, and Mashgin.
Proficient knowledge in working with various project methodology practices is required
Proficient knowledge in working with matrixed teams and vendor partners preferred
Proficient knowledge in working in the leisure, travel, tourism, ski resort, or hospitality industries preferred
Some knowledge in Food & Beverage, Rental-Retail, Product Sales & Services
Proficiency in synthesizes complex or diverse information; Uses intuition and experience to complement data; Designs workflows and procedures
Excellent complex problem solving and critical thinking skills
Excellent verbal and communication skills
Ability to balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback
Ability to maintain commitments; completes tasks on time or notifies appropriate person with an alternate plan
Ability to partner with cross-functional teams span business and technical sides of the organization
Additional Information
Work Environment and Physical Demands
Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
No adverse or hazardous conditions
Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster