About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!

• 401(k) plan with generous company match

• Free lift tickets, plus 50% off lift tickets

• 25%-50% discount at Food & Beverage locations at Palisades Tahoe

• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more

• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Ski Patrol is responsible for performing guest service functions such as accident handling, administering first aid, trail maintenance, mountain sweeps, lift evacuation and avalanche mitigation including explosives handling. Job duties vary depending on experience level which will be assessed upon employment. Current opening is specific to the Alpine Ski Patrol team.

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $20.54 - $26.71 per hour

A Great Job and Benefits to Match:

• Most jobs start at $20/hour
• Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide customers with top quality customer service in a friendly and positive manner.
• Adheres with service and safety standards in accordance with company policies and procedures.
• Mitigate skiing hazards through appropriate and consistent markings and signage
• Evaluate skiers for injuries and administer first aid as necessary
• Transport injured skiers by, toboggan or snowmobile
• Mitigate avalanche hazards through the application of standard forecasting and control procedures.
• Investigate accidents and document
• Enforce policies in a fair, consistent manner, including skier safety, speed control, citizen’s arrest as necessary.
• Actively anticipate and meet guest needs
• Act as Mountain Dispatch
• Positively assist and interact with other employees and departments
• Maintain and improve patrol skills
• Avalanche rescue beacon expertise
• Assist and expedite avalanche and missing person rescues
• Enforce safety standards in accordance with company policies and procedures. Enforce Conduct Standards Responsibility and Courtesy Code policies in a fair, consistent manner, including skier safety, speed control, citizen’s arrest as necessary. Provide documented safety education and support RTP/Conduct Standards tracking.

Guest Service

• Proactively provide assistance and advice to guests in a friendly manner
• Interact positively with all guests, in all circumstances
• Actively seek information if unknown not sure what this means
• Completes all Incident forms and necessary documentation correctly and legibly including computerized long forms

Hill Safety

• Set up sign/banner plan in assigned complex
• Maintain all established Hill Safety signs, barricades, bamboo and rope lines
• Participate in Speed Control Program & Enforce ski area policies
• Maintain proper height of tower pads
• Learn all knots used for anchors, belays and improvised harnesses
• Learn rope management and proper belaying technique
• Drives loaded sled with or without a tail roper / Toboggan Skills Level I
• Certified to operate snowmobile and follow prescribed routes. Can transport guests safely
• Observe ski area boundaries during operation, assess tracks leaving and/or entering and report to supervisor

Avalanche Rescue & Control

• Participate in Avalanche Control and capable as route follower
• Participate in in-house avalanche control training and explosives orientation
• Can locate double buried avalanche transceiver in ≤ 5 minutes
• Can participate in probe line

Competencies and Job Requirements:

Required:

• Effective communication skills, oral & written
• Strong sense of customer service & safety awareness
• Able to understand and follow verbal and written instructions.
• Have a neat & clean appearance in compliance with the company grooming standards
• Punctual, able to report at scheduled start time; able to arrive by 5:00 am, regardless of weather or road conditions Work well as part of a team. Expert skier in all weather and snow conditions on all slopes, carrying heavy and/or awkward loads.
• Able to maintain a calm, controlled demeanor during difficult or trying situations or confrontations
• Basic radio communications knowledge
• Knots and ropes general knowledge
• Chair lift evacuation
• Able to understand mountain meteorology, snow pack metamorphism, avalanche dynamics
• Able to work longer hours and/or additional days if requested

Preferred:

Basic explosives experience

Education and Experience:

Required:

High School Diploma or GED OEC/EMT Certified Current CPR Certification

Preferred

1 year experience as Professional Ski Patrol Extensive winter mountaineering experience

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 70% or more of a normal 9 hour work shift. Must be capable of skiing 50% or more of a normal 9 hour day. Must be capable of occasionally lifting and pushing or pulling 100 lbs or more, and frequently lifting, pushing or pulling, and carrying 20-75 lbs. Must be capable of frequent climbing movements, walking on uneven terrain, walking on snow and ice, skiing, and operating a snowmobile. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions, including extreme cold, snow, and blizzard conditions

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Skis, snowmobiles, radios, first aid supplies, sleds, shovels, ice axes, ropes, explosives