Position summary
• Asia based Operations Team manages the development process and are the eyes, ears, and hands of the global product management teams.
• As an extension of the brand, they are to uphold the standards of performance, quality, integrity and delivery Specialized customers and riders expect.
• Ensure products are developed and ready for production on time with a focus on cost-effectiveness, quality, and sustainability.
• Maintaining the development tracking tools, sending weekly status reports, and being able to report the status for a given project for deliver control is standard work for this role.
• The Product developer is chartered with getting the most out of our vendors, so relationship skills and communications are as important as technical knowledge and work ethic.
• The Product developer will need to act as leader in diagnosing, solving and defining a corrective action plan when product issues arise that threaten production.
Role Responsibilities
Product Development
• Work with SBC and manufacturers to develop new products, materials, finishes and systems in line with the design direction
• Ride, understand the needs of riders, participate in the categories you work on to bring rider empathy to the work you do.
Data Management
• Manage Product information: pricing, approvals, test results, photoshoot, color matching, development project specification and descriptions.
• Maintain Development Project status & timeline in PLM systems
• Send Weekly Report(s) Every Friday on project status
Quality\Compliance
• Communicate issues found in the field and work with Quality and Engineering teams to expedite our response and ability to solve them.
• Work with QC on the diagnosis and holding the vendors accountable when production issues are found.
• Work with Suppliers and uphold SBC policy and ensure vendor alignment with SBC strategy.
• Collaborate with Compliance to ensure ALL new products and combinations are tested
Supply Chain
• Helping to discover new sourcing options & new technologies and introduce them to the team for future business consideration.
• Work with suppliers closely to build and maintain the relationship and trust
• Work with suppliers to improve product performance, quality, testing and delivery while pushing them to innovate both in product and manufacturing to bring new products to market with improved efficiency.
• Collaborate with Bike Development Team \ Supply Chain Team to ensure on time delivery of products
Others
• Work with Global Customer Service team to identify parts used, and provide information to purchasing
• Attend Tradeshows, Vendors, Events, Field, Specialized offices as needed.
What do you need to win
• Three year’s work experience of product development, project management or trading.
• Good communication skills, both in English and Mandarin/Taiwanese, including listening, speaking, reading and writing.
• Familiar with MS system (Outlook, Word, Excel etc.)
• Experience working with international cultures
• Understanding of principles for intellectual property ownership and confidentiality.
• Good problem solving abilities and a sense for getting to the cause of issues
• Knowledge of bicycle assembly, process, material, logistic and delivery flow.