Personal Insurance Processor/Administrative role

Founded in 1974, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over 50 years ago.

Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida. Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees. Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.

We are currently hiring for a Personal Lines Insurance Processor to join our growing team in Altamonte Springs, FL!

Benefits:

• Reduced hour work week with full pay
• 401(k) matching
• 100% Company paid health insurance
• 100% Company paid dental insurance
• 100% Company paid life insurance
• Vision insurance plus much more!
• Generous Paid time off – Holidays, Sick, & PTO
• VTO (Volunteer Time off)
• Bonus incentive based on individual/agency performance

Requirements:

• Minimum of an Active Florida 4-40 (Customer Representative License)
• Ideal candidate with 1+ years experience servicing Personal Lines Insurance
• Applied Epic experience is a plus
• Bilingual is a plus
• Ability to perform under pressure and work in a fast-paced environment
• Excellent verbal and written communication skills with prompt response times
• Knowledge of insurance products and their application to business
• Professional phone/office etiquette
• Maintains a cordial and professional relationship and has a strong service focus

Responsibilities for the Personal Lines Insurance Processor:

• Answering sales calls
• Completing intake forms
• Conducting data entry and processing payments
• Retrieve underwriting reports for account managers to service their policies in a timely and efficient manner
• Send correspondence to clients regarding upcoming renewal information and important information regarding their policy status
• Engage with clients and prospects over the phone to obtain information pertaining to various quote requests
• Work alongside writing agents to help produce quotes

We are an Equal Opportunity Employer