INSTRUCTIONS FOR APPLYING: Candidate must provide all information requested on the application page. Follow instructions carefully when preparing and uploading information. Please submit Resume and Cover Letter as PDF files only to ensure readability. All materials must be written in English. Resumes must include employment history with dates of employment and include details that show how you as a candidate satisfy the requirements of this position.
Job Title: Patient Services Representative
Work Schedule: Monday-Friday • 40 Hrs/Week
Classification: Full-Time
Location: Homer (See Job Requirements for Required Travel)
Position Overview
This position is responsible for providing quality service to our patients and customers. The Patient Services Representative (PSR) supports the administrative functions of SVT Health & Wellness such as coordinating and directing patient registration, scheduling and cashiering. The PSR is responsible for effective, clear communication on the phone and in person.
Duties and Responsibilities
Job Requirements
Along with the list below, the ideal candidate should meet the following expectations to be successful. Timely, sensitive and clear communication is essential to the success of this position. The ideal candidate must possess the ability to constantly and politely communicate verbally and in written form, with people of varying backgrounds and cultures. Regular, consistent and on-time attendance is critical to the success of this position. The ideal candidate can accept and follow direction from others, as well as self-motivate when necessary. They can work well in a team environment, contributing in an equal and supportive manner. The ideal candidate would be described as a people person and possess strong interpersonal skills with coworkers and the general public. Cash handling experience, medical/dental terminology knowledge, and basic understanding of human anatomy a plus.
This job requires the ability to wear PPE (Personal Protective Equipment), Hazmat Mask, Ear and Eye Protection, and disposable gloves as necessary or applicable. One-time initial PPD Testing is provided by Seldovia Village Tribe to employees.
Work Environment
Seldovia Village Tribe is a drug-free, alcohol-free, and tobacco-free work environment. An individual in this position may be exposed to communicable diseases or hazards common to a healthcare setting, including but not limited to needle stick wounds, chemicals, and tuberculosis. Background check and fingerprinting required for all employees. Preemployment, random, and scheduled drug-testing will occur. SVT Health & Wellness health centers are well maintained primary care facilities. This position requires the ability to sit for prolonged periods of time working at a computer. This job is considered stressful but highly rewarding.