Join the team in Skagway for an exciting customer service oriented position that involves driving guests participating in our adventure tours in Skagway, Alaska.
JOB DESCRIPTION
The Naturalist’s main responsibility is to carry out the company’s mission of providing passengers with a safe, enjoyable, and educational experience. The naturalist will escort guests in buses, vans, and airporter vehicles on a series of trips which travel around to local attractions, visit outdoor recreation sites, take scenic drives as far as the summit of Chilkoot Pass. Naturalists lead the guests through the entire tour, narrate during the drives, and assume responsibility for overall guest experience. In addition to providing an enjoyable and informative tour for the guests, naturalists are also responsible for logistical aspects of the tour such as taking and counting tickets, helping to set up and take down the lunches, escorting guests to the restrooms, etc. Naturalists have the option to obtain a CDL license; CDL training is provided by the company.
Description of Guided Programs: Skagway Adventure Hike, Gold Rush Scenic Drive, Skagway Extended Summit Drive, and various CDL and non-CDL driving.
General Overview of Tours:
Summit Drive: Guest are met at the pier by the driver/guide. This is a narrated driving tour along the Klondike Highway to/from Carcross in the Yukon. Various roadside overlooks allow for multiple photo opportunities. Guides for this tour are expected to possess knowledge on a variety of topics in order to narrate and entertain guests for about 5 hours. We provide a bag lunch on this tour for all guests. Passports are required for guests and guides on this tour.
Gold Rush Scenic Drive: Your small, intimate group will board a van and drive through Skagway’s historic district and residential district en route to the backcountry and the gold rush era town of Dyea. On this excursion in Skagway, guides will share tales about Skagway’s time as a gold rush boom town and point out some of its historic buildings.
Other driving: As mentioned above, this position is best thought of as a “utility guide” position. The majority of alternate tasks would include driving 15 passenger vans and 24 passenger buses for our Klondike Rock Climbing & Rappelling Adventure and our Adventure Park & Zip Line Adventure. Other tasks may include office support, dock repping (gathering other tours on the pier), and other miscellaneous tasks.
JOB DUTIES
REQUIREMENTS
MID-SEASON OPERATIONS
Early to mid-June through late-August is the height of the cruise line season. In this period staff may be required to work 40+ hours a week. During the height of the season long periods of time off will likely not be able to be provided. This is the heart of the season and flexibility, and dedication are required from the staff to meet the demand of our cruise line clients and our other long trip programs.
LIVING SPACE AND RENT STRUCTURE
Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team.
Additional Notes
TRAVEL AND LOGISTICS
Employees are responsible for their own travel arrangements to and from Skagway, AMG will assist wherever possible in helping outline necessary steps in travel plans. Please make arrangements with a few days on either end of the season for mishaps. Alaska weather can delay planes/ferries bound from Juneau or make driving conditions difficult or impassable.