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Lead Room Attendant

Snowshoe Mountain, Inc.
Full-time
On-site
Snowshoe United States of America
Seasonal (Seasonal)

Work, Play, Get Paid, and Enjoy the Perks!

  • Housing: Affordable on-mountain employee housing available for rent.

  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

  • Pay: $15.75 per hour

  • Start Date: Mid-November with positions available throughout the season.

  • Seasonal: This position is available from Mid-November to Late March, aligning with our winter ski and summer bike seasons. Seasonal work involves temporary employment tied to specific times of the year

  • Schedule: Will require working early mornings, weekends, and holidays

Employee Perks:

  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

  • 401k plan available to any employee over the age of 18

  • Discounted Friends and Family Lift Ticket Vouchers

  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.

  • Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

​Why Work with Us?

Assist in maintaining lodging accommodations by ensuring clean and comfortable rooms, hallways and public areas. To identify potential problems that will affect daily and future operations for both the guest and the housekeeping department. Work as room attendant or linen person when not fulfilling lead position duties.

Job Responsibilities:

  • Quality Control: Ensure room cleanliness, linen, amenities, and maintenance are up to standard by checking checkout rooms and completing periodic room checklists. Report maintenance deficiencies and ensure hallways, public areas, and vacant rooms are clean. Address discrepancies between front desk and housekeeping. Assist as a room attendant or houseperson when needed.

  • Productivity: Assist with staffing schedules, opening procedures, and key/vehicle key assignments. Prioritize room turnover, report clean rooms, and ensure room attendants’ carts are stocked. Maintain linen rooms, inventory supplies, and check cleaning equipment. Oversee linen/trash removal and monitor break times. Ensure payroll sign-in/out and card swipe compliance.

  • Team Contribution: Support team efforts, assist in training, and ensure effective communication with coworkers. Address work-related and scheduling issues to improve team performance and guest satisfaction. Coach staff as needed.

  • Guest & Homeowner Interaction: Address guest and homeowner issues and provide information or direction regarding housekeeping and resort areas.

  • Safety: Enforce health, safety, and uniform policies, and report maintenance issues. Document lost and found items and report them to the direct supervisor.

Preferred Experience:

  • Required to read and write.

  • Follow simple written and verbal instructions.

  • 6 months of prior practical housekeeping or supervisory experience

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.