Human Resources Senior Coordinator

Key Responsibilities

• P&C Administration:
  • Perform all common HR tasks, including maintaining HR databases and employee records.
  • Serve as a sparring partner and member of the NL/BE Office Lead Team.
  • Handle employment terms, including pensions and insurances.
  • Respond to employee inquiries regarding HR policies, benefits, and procedures.
  • Manage HR documentation, such as job offers, contracts, and changes to terms of employment.
  • Execute sensitive cases in collaboration with (external) legal counsel.

• Payroll Coordination:
  • Oversee payroll processes across the Netherlands, Belgium, and Nordics by managing updates and changes and liaising with external payroll partners.
  • Ensure compliance with local laws and resolve discrepancies in collaboration with finance teams.

• Owned Retail P&C Support:
  • Handle recruitment tasks, including job postings, offers, and contracts, but not direct involvement in interviews.
  • Serve as the contact for external partners related to payroll, legal matters and insurances.
  • Follow up on CLA compliance and manage related HR processes.

• Onboarding and Employee Relations:
  • Coordinate onboarding processes, ensuring a smooth transition for new hires.
  • Provide support for employee relations, including conflict resolution and fostering positive workplace dynamics.
  • Regular meetings with managers and teammates to strengthen relationships, understand team dynamics, and enhance employee engagement.

• Compliance and Continuous Improvement:
  • Stay informed about regional employment laws and regulations to ensure compliance.
  • Support audits, compliance reviews, and recommend process improvements.
  • Encourage local leaders and teams to align with company-wide standards and initiatives.

Qualifications:

• Bachelor’s degree or certifications in HR, Business Administration, or a related field.
• At least 5 years of experience in HR coordination or related roles.
• Proficiency in HR systems (preferably Workday) and Microsoft Office Suite.
• Strong knowledge of payroll processes and regulations.
• Excellent communication and interpersonal skills, with fluency in written and oral English.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented, highly organized, and adept at managing competing priorities.
• Experience working across multiple regions and adapting to varied cultural contexts.