Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: As the Director of Vehicle Maintenance Operations, you will provide leadership and oversight for three vehicle maintenance shops, managing a team of up to 28 vehicle mechanics and three shop managers. You will be accountable for the maintenance and operational readiness of a diverse fleet, including over 50 Pisten Bully snow grooming machines, 50+ SkiDoo snowmobiles, 60+ fleet vehicles, and a variety of heavy snow removal and earthmoving equipment, passenger shuttle buses, and diesel-powered auxiliary generators. Your role will involve guiding shop managers and their teams in achieving business objectives, maintaining high safety standards, and ensuring optimal performance across the Operations departments. You will play a critical role in ensuring a safe and efficient working environment while supporting the strategic goals of Palisades Tahoe.

Applicants must be 21 years of age.

Salaried:

The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC’s salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base salary range: $105,000 - $147,000 per year

A Great Job and Benefits to Match:

• Most jobs start at $20/hour
• Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Ensure the delivery of courteous, safe, and efficient service to internal customers.
• Provide overall strategic direction, coordination, and evaluation for the Vehicle Maintenance departments, including capital replacement planning.
• Lead and manage vehicle maintenance operations in accordance with Palisades Tahoe policies and applicable laws.
• Oversee the recruitment, hiring, training, and performance evaluation of vehicle maintenance personnel.
• Develop and manage labor and equipment expense budgets to ensure cost-effective operations.
• Prioritize and expedite workflow within the department and with Original Equipment Manufacturers (OEMs).
• Issue clear written and oral instructions to vehicle maintenance teams to ensure smooth operations.
• Assign tasks and inspect work to ensure safety, accuracy, and adherence to policies and procedures such as CARB, HazMat, Spill Prevention, and Technical Training.
• Evaluate and standardize procedures to enhance efficiency and increase value for Palisades Tahoe.
• Foster a collaborative work environment, resolving employee grievances and maintaining harmony among departments.
• Respond to customer and management requests promptly and professionally.
• Provide hands-on support in staff training and development curriculum.
• Participate in best practice meetings with fellow vehicle shop managers and the VP of Base Operations.

Competencies and Job Requirements:

• Proficiency in all technical skills required at the Foreman level and above within Vehicle Maintenance.
• Demonstrated leadership abilities, with strong customer service, communication, and organizational skills.
• Capability to read, analyze, and interpret technical journals, legal documents, and regulatory requirements.
• Ability to respond professionally and accurately to inquiries from customers, regulatory agencies, and Alterra Mountain Company leadership.
• Strong presentation skills, with the ability to effectively communicate information and analysis to upper-level management.
• Analytical problem-solving abilities, including data collection, fact-finding, and drawing valid, actionable conclusions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 45lbs. Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: Employee will often be in contact with hazardous substances. They will be occasionally exposed to extreme hot/cold and wet conditions, noise, fumes or airborne particles, and risk of electric shock. The noise level in the work place is usually loud.

Equipment Used in Job: Vehicle repair tools, mechanical tools, PPE, snowmobiles/ATVs, Over-snow vehicles, 4WD vehicles, computers, snow removal equipment and 2-way radios.

Education and Experience:

Required:

• High School Diploma or GED
• Minimum of 15 years’ experience in Vehicle Maintenance or related fleet management experience.
• Minimum of 8 years’ experience in a leadership/management position.

Preferred

• Technical or B.S. degree from vocational institute or university

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.