The credit controller is responsible for coordinating the debts of existing creditors and deciding whether to allow credit to a debtor. The Credit Controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the business.
KEY RESPONSIBILITIES AND OUTPUTS
Maintain strong relationships with all customers to ensure invoices are clear for payment.
Collection of past due amounts by means of maintaining/implementing Direct Debit, sending e-mails, making calls and sending dunning letters to customers.
Improve by reducing the overdue and outstanding in your specific regions.
Review credit hold report and release orders as appropriate.
Communicate and enforce credit policy to sales and customers.
Accounts reconciliations from bank statements.
Review customer account applications, assign credit limits and terms.
Report risk issues and aged customers to (finance) manager and sales.
Build and maintain A/R reports.
Communicating with manager regarding problems, solutions and ideas that may improve the credit department and work cohesively towards achieving departmental and company goals.
Customer service follow up.
Follow up in case a collection has been handed over to collection agency.
Enter new customers in Oracle.
KNOWLEDGE AND EXPERIENCE REQUIRED
Education:
BS degree in Business Administration or Finance is preferred
Experience
4+ years credit experience, preferably in wholesale/distribution environment dealing with a large account base.
Language skills
English
Other European languages is advantageous
KEY COMPETENCY REQUIREMENTS
Excellent interpersonal skills with the ability to interact proactively with people leaders and employees at all levels of the organization
Discretion, integrity and open-mindedness critical
Understanding of collection patterns.
Strong credit and financial analysis skills.
Well versed in UK collection laws.
Advanced Excel skills
MAIN INTERFACES
Internal
Sales and marketing team
Country Managers / Market Leaders
Finance Team Europe
External
Retailers
Credit rating companies
We have a competitive benefits package to offer
About Specialized
First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.