Waterpark Facilities/Maintenance Manager

SUMMARY

The Waterpark Facilities/Maintenance Manager plans, organizes and directs a large-scale building maintenance program including plumbing, carpentry, electrical components and systems, painting, HVAC systems and small engines.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

• Supervises, coordinates and implements all operational aspects of the maintenance department including, but not limited to hiring, training, daily scheduling, and park operations.
• Responsible for updating or drafting job descriptions, manuals and policies for all maintenance staff.
• Daily monitoring of equipment, attractions, and facility through the use of opening/closing and daily maintenance checklist.
• Reviews requests for repairs, maintenance, and alteration of park facilities; makes recommendations on the technical feasibility of initiating major repair projects; determines priorities; creates work assignments for subordinate supervisors; answer complaints or requests from departmental offices.
• Knows the methods and procedures needed to evaluate the effectiveness of the maintenance program.
• Develops a Preventative Maintenance (PM) plan for the Jay Peak Indoor Water Park campus and any other assigned areas.
• Demonstrates the ability to be a team player with the flexibility necessary to both function effectively in a management role as well as using hands on techniques to train subordinates and complete tasks when necessary.
• Sees the items that need attention and assign them for completion as necessary.
• Ensures all new hired employees represent "Raised Jay" spirit to guests and employees.
• Reviews maintenance activities and improves the effectiveness of the department's operations and repair projects.
• Devises effective operational work schedules for all staff.
• Interprets thoroughly the blueprints, sketches and specifications from technical plans, repair plans, and contract plans what is necessary from the maintenance department from the start of a project through the conclusion or beginning of daily operation.
• Prepares and maintains work records and reports.
• Achieves and maintains effective working relationships with associates, contractors, and the general public.
• Paces cost controls on repairs or new projects.
• Assigns and directs work in order to maximize utilization of personnel, equipment, and materials.
• Reporting, quality control, and tracking systems for monitoring contract agreements.
• Expresses ideas effectively both orally and in writing.
• Constantly reviews operations to improve the effectiveness of the department.
• Exercises significant judgement in resolving problems that arise in normal building operations.
• Has the ability to learn building operational procedures and develop the knowledge and skills necessary to work as a Manager on Duty including the ability to perform opening and closing responsibilities.
• Learns and operates all functions of the various hardware and software used throughout the park.
• Is involved with the aquatics department to ensure all areas of the aquatic floor remain in good repair.
• Attends staff meetings as necessary and is a part of the management team.
• Ensures that all required licenses and permits for the entire water park are kept current. Establishes quality control and safety standards, develops budget and expense controls in departments of responsibility.
• Other duties as assigned, which could be directly related, or un-related to original position.

SUPERVISORY RESPONSIBILITIES

Supervises 3-5 employees in the Maintenance department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Spreadsheet and Word Processing softwares.

CERTIFICATES, LICENSES, REGISTRATIONS

Must obtain and maintain a Vermont Department of Agriculture Chemical Applicator License as well as any other required Vermont, county or city, permits or licenses as required.

OTHER QUALIFICATIONS

• Knowledge of practices, methods, materials, tools and equipment essential to building, plumbing, carpentry, electronics, painting, heating, and other mechanical trades activities.
• Knowledge of the occupational hazards and safety precautions pertaining to all phases of building maintenance.
• Knowledge of maintenance procedures and practices for building, mechanical, and construction equipment.
• Proficient in computer applications such as Word, Excel, PowerPoint and other software as necessary.
• Understanding of all local, state and federal laws that need to be followed by all maintenance personnel.
• Must be available evenings, weekends and holidays.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle or feel. The employee is frequently required to taste or smell and occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move 100 pounds or more. Specific vision requirements of this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet or humid (non-weather) conditions. The employee is frequently working near moving mechanical parts and occasionally exposed to high or precarious places; fumes or airborne particles; outdoor weather conditions; extreme (non-weather) cold; extreme (non-weather) heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.

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WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.


IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET

• Wages commensurate on work experience
• Paid Vacation & Sick Time
• Paid Maternity & Parental Leave
• Medical, Dental, Vision, Accident, Hospital Indemnity, Life & Disability Insurances
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• Remote work and/or flexible schedules (depending on position)
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties
• For a full listing of employee perks both on and off-property, click here

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.