Seasonal (Seasonal)
Palisades Tahoe
We share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: Ski Patrol is responsible for performing guest service functions such as accident handling, administering first aid, trail maintenance, mountain sweeps, lift evacuation and explosives handling. Job duties vary depending on experience level which will be assessed upon employment.
Applicants must be 18 years of age.
Hourly: The base hourly pay range below shows the minimum and maximum pay for this position at Palisades Tahoe Resort, LLC. Actual pay may vary based on factors like experience, education, training, location, merit, performance, responsibilities, and travel. This range is part of the total compensation package, which also includes incentives and various regional benefits.
Base hourly pay range: $26.00 – 31.00
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
- Provide customers with top quality customer service in a friendly and positive manner.
- Adheres with service and safety standards in accordance with company policies and procedures.
- Mitigate skiing hazards through appropriate and consistent markings and signage
- Evaluate skiers for injuries and administer first aid as necessary
- Transport injured skiers by sled, toboggan or snowmobile
- Mitigate avalanche hazards through the application of standard forecasting and control procedures.
- Investigate accidents and document
- Enforce policies in a fair, consistent manner, including skier safety, speed control, citizen’s arrest as necessary.
- Actively anticipate and meet guest needs Act as Mountain Dispatch
- Positively assist and interact with other employees and departments
- Maintain and improve patrol skills
- Avalanche rescue beacon expertise
- Assist and expedite avalanche and missing person rescues.
- Enforce safety standards in accordance with company policies and procedures.
- Enforce Conduct Standards Responsibility and Courtesy Code policies in a fair, consistent manner, including skier safety, speed control, citizen’s arrest as necessary.
- Provide documented safety education and support RTP/Conduct Standards tracking.
In addition to all of the skills and knowledge of a Level I Ski Patroller, demonstrates competencies in these areas:
Guest Service
- Can provide on hill directions all slopes and facilities, and can direct guests towards appropriate resources to answer any questions
- Assist in conducting searches for missing skiers including rescue, patient care, and extrication
- Proficient interview technique with reporting party
- Able to take appropriate photos and compile proper patrol documentation including additional patroller statements and other computerized forms for supervisor
Hill Safety
- Set up daily hill safety plan for each complex
- Readily identify and appropriately mark hazards
- Adjust hill safety for mitigation of changing hazard
- Can evaluate all slopes in assigned complex for safety and quality
- Learn minimum 3 routes in all Complexes (OV)
- Prepare anchors (snow, rock, tree) for sled belay or cliff rescue
- Proficient belay technique for all applications
- Can manage anchor with lowering system
Avalanche Rescue & Control
- Participates in Avalanche Control and capable as a route follower
- Participates in in-house avalanche control training and explosives orientation
- Cal/OSHA Blaster’s License
- Route Leader 1-4 next level starts at 5 so reads better this way
- Can locate two buried avalanche transceivers in ≤ 5 minutes
- Can clear path with RECCO Rescue System
- Can perform hasty search
Competencies and Job Requirements:
Required:
- Effective communication skills, oral & written
- Strong sense of customer service & safety awareness
- Able to understand and follow verbal and written instructions.
- Have a neat & clean appearance in compliance with the company grooming standards
- Punctual, able to report at scheduled start time; able to arrive by 5:00 am, regardless of weather or road conditions
- Work well as part of a team.
- Expert skier in all weather and snow conditions on all slopes, carrying heavy and/or awkward loads.
- Able to maintain a calm, controlled demeanor during difficult or trying situations or confrontations
- Basic radio communications knowledge
- Knots and ropes general knowledge
- Chair lift evacuation
- Able to understand mountain meteorology, snow pack metamorphism, avalanche dynamics
- Able to work longer hours and/or additional days if requested
Preferred:
- Basic explosives experience
Education and Experience:
Required:
- High School Diploma or GED
- OEC/EMT Certified
- Current CPR cert
- Blasters License
Preferred
- 1 year experience as Professional Ski Patrol
- Extensive winter mountaineering experience
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 70% or more of a normal 8 hour work shift. Must be capable of skiing 50% or more of a normal 9 hour day. Must be capable of occasionally lifting and pushing or pulling 100 lbs or more, and frequently lifting, pushing or pulling, and carrying 20-75 lbs. Must be capable of frequent climbing movements, walking on uneven terrain, walking on snow and ice, skiing, and operating a snowmobile. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions, including extreme cold, snow, and blizzard conditions
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: Skis, snowmobiles, radios, first aid supplies, sleds, shovels, ice axes, ropes, explosives
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.