Retail Supervisor

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

Step into the role of Retail Coordinator, where you'll be the orchestrator of seamless operations and the guardian of exceptional customer service. As the behind-the-scenes maestro, you'll ensure that our boutique runs like a well-tuned symphony.

• Supervise and facilitate all retail-related projects at Solage as directed by the Director of Spa & Wellness
• Acts as eyes and ears of the retail space and reports concerns to the Manager or Director.
• Educate team members on retail offerings products and services
• Ensure daily shipments are processed. Ensure stock is tagged with proper sku's.
• Ensure daily shipments are securely processed in a timely fashion.
• Assist in completing price changes within the boutique or individual department.
• Provide the management team, Director of Spa & Wellness, and the retail consultant with feedback on guest response to our product line, thereby participating in the definition of our inventory mix, and preventing any out-of-stock occurrences.
• Straighten the floor upon arrival, throughout the day and close of shift. Fill in merchandise on the
  selling floor and be aware of back stock. Maintain displays and visual presentation.
• Participate in monthly cycle counts & year-end inventory or as needed

The starting pay rate for this position is $24.57 per hour plus commission. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

• Previous experience in the realm of luxury retail
• Excellent customer service skills, with the ability to engage with our guests
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Flexibility to adapt to a dynamic retail schedule, including evenings, weekends, and holidays.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.