The work we do matters!
Hiring Agency:
Game & Parks Commission - Agency 33
Location:
Louisville, NE
Hiring Rate:
$16.277
Job Posting:
JR2024-00007863 Office Specialist (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
07-13-2024
Job Description:
DESCRIPTION:
Louisville State Recreation Area is currently seeking a welcoming and customer-focused Office Specialist. In this role, you'll share park information, efficiently manage campground reservations, and elevate guest experiences through sales and administrative support. We're searching for an ideal candidate with excellent communication skills, a passion for exceptional customer service, multitasking abilities, and a friendly demeanor. Join our team to help create a welcoming landscape for visitors to enjoy. Join our team to help create a welcoming landscape for visitors to enjoy. Nebraska’s amazing wildlife, natural beauty, and outdoor recreation is waiting for you!
JOB DUTIES:
• Provide front line customer service in person, over the phone, and in writing to convey rules & regulations, and amenities to park guests.
• Perform office duties at park office and oversee work of clerical support staff to ensure completion of tasks.
• Schedule and confirm reservations for campgrounds and update and maintain reservation system records.
• Sell park entry permits and resale items.
• Assist with training staff on the reservation system, office practices, customer service and park policies.
• Perform related work as assigned or required.
What we can offer you:
• Hands-on training and opportunities for professional growth and development
• Comprehensive benefits package including healthcare coverage, retirement plans, and paid time off.
• Most of all a fun and flexible workplace!
Qualifications/ Requirements
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Other: Driver's license is required.
KNOWLEDGE, SKILLS, & ABILITIES:
- Ability to communicate effectively with staff and the public to exchange information and establish working relationships.
- File, maintain, and retrieve records using established computer systems, handle multiple tasks, and operate computer, reservation, and POS systems.
- Train staff in park office policies and procedures.
- Ability to be flexible with hours and work weekends and holidays.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.