Certified Trainer

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

MUST be currently employed at an ARC property. The targeted compensation wage will increase $1/hr on top of current wage. The position offers a competitive compensation package presented by Auberge Resorts Collection.

The key responsibilities for this position are:

• Certification through the Auberge Resorts Train the Trainer Certification course
• Successful completion of any additional training required for this position
• Development and onboarding of new team members through the use of the Auberge service training tools
• Update and ensure training resources, which include the training toolkit and team member resource center, are accurate and current
• Attend monthly/quarterly Certified Trainer Group Meetings with L&D/T&C, timing as determined by the property L&D/T&C team
• Nurture the team by being a resource for team members while on the clock
• Open communication with the department manager and L&D

In order to be eligible for the Certified Trainer role the team member must be currently employed at an ARC property and meet the qualifications listed below:

• Has met the minimum time required in their current role or equivalent
• minimum time required is at property discretion, recommendation of a minimum of 90 days
• Is in good standing with the company
• Able to perform the essential functions of the non trainer role they are currently in, as outlined in that role specific job description
• Positive attitude
• Excellent communication skills
• Comfortable talking in front of a group as well as one-on-one with an individual
• Able to give and receive feedback effectively
• Passion for hospitality
• Ability to follow up
• Ability to take direction well
• Flexible
• Successful completion of the Train the Trainer Certification course will be required before officially being placed in the Certified Trainer role

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.